Terms and Conditions

By accessing or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by them. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation. If you do not agree, do not use the Service.

The Service is intended for business use by users who are of legal age to form a binding contract. You may use the Service only for lawful business purposes and only as permitted by these Terms and applicable law.

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must keep your password confidential, use appropriate security for team member access, and notify us promptly at interscalemarketing2324@gmail.com of any unauthorised use.

You agree not to, and not to permit anyone else to:

• Use the Service to send spam, unlawful, deceptive, harassing or infringing content.
• Violate the terms, policies or rate limits of WhatsApp, Google or any other integrated platform.
• Reverse engineer, disrupt, overload, or attempt to gain unauthorised access to the Service or its infrastructure.
• Resell, sublicense or provide the Service to third parties except as expressly permitted.
• Use the Service to violate any applicable law or regulation.

The Service integrates with third-party platforms, including WhatsApp. Your use of those integrations is also subject to the respective third party’s terms and policies. We are not responsible for third-party services, and their availability or behaviour may change or be discontinued outside our control.

The Service allows authorised users to connect a Google account and link or create a Google Spreadsheet for use with CRM automation flows.

When configured by the user, collected flow responses may be automatically appended as new rows to the linked spreadsheet. Users may also request that previously completed responses be added to the spreadsheet.

You are responsible for ensuring that you have the lawful authority to transfer customer or business information to Google Sheets and for controlling access to the linked spreadsheet.

Your use of Google services is subject to Google’s applicable terms and policies. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements, as explained in our Privacy Policy.

You are solely responsible for ensuring you have a lawful basis and all necessary consents to contact your customers and to process their personal data through the Service, including any consent required to message them on WhatsApp. You represent that your contact lists and messaging comply with all applicable laws.

You must comply with all applicable anti-spam, marketing and communications laws and regulations, as well as the messaging policies of WhatsApp and any other channel. This includes honouring opt-out requests and refraining from sending unsolicited or prohibited messages.

As between you and us, you own the customer and business data you submit to or generate within the Service (“Customer Data”). You grant us a limited licence to process Customer Data solely to provide, secure and support the Service. We process Customer Data in accordance with our Privacy Policy.

Paid features of the Service may be offered on a subscription basis. The applicable fees, billing cycle, accepted payment methods, taxes, and any refund or cancellation terms are those presented to you at the point of purchase or set out in a separate agreement. Unless stated otherwise, fees are due as described at the time of purchase.

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance, updates, or reasons beyond our control. Any specific service-level commitments will be set out in a separate agreement where applicable.

The Service, including its software, design, trademarks and content (excluding Customer Data), is owned by Interscale Marketing or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. No other rights are granted.

Each party may access non-public information of the other. Each party agrees to protect the other’s confidential information with reasonable care and to use it only as necessary to perform under these Terms, except where disclosure is required by law.

We may suspend or terminate your access to the Service if you breach these Terms, create risk or legal exposure for us, or fail to pay applicable fees. You may stop using the Service at any time. Upon termination, your right to use the Service ceases; certain provisions that by their nature should survive will remain in effect.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.

To the maximum extent permitted by law, Interscale Marketing will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us for the Service in the twelve months preceding the event giving rise to the claim.

You agree to indemnify and hold harmless Interscale Marketing and its officers, employees and agents from and against any claims, damages, liabilities and expenses arising out of your Customer Data, your use of the Service, your messaging activities, or your breach of these Terms or applicable law.

We may modify the Service or these Terms from time to time. When we make material changes to these Terms, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to interscalemarketing2324@gmail.com.

Interscale Marketing · https://interscalechat.co.in