Interscale WhatsApp CRM
Interscale WhatsApp CRM helps businesses manage WhatsApp conversations, contacts, sales pipelines, broadcasts and automation flows from one workspace.
It is a business CRM and automation platform for teams that sell and support customers over WhatsApp — with optional Google Sheets synchronisation for the responses you collect.
Features
Everything your team needs to sell on WhatsApp
A complete CRM built around WhatsApp — from the first message to the closed deal.
Shared WhatsApp inbox
Handle every WhatsApp conversation from one shared team inbox with real-time messaging.
Contact management
Organise customers with contact records, tags, notes and custom fields.
Sales pipelines and deals
Track deals across custom pipeline stages from first message to close.
Broadcasts
Reach segments of your contacts with targeted WhatsApp broadcasts.
Automation flows
Build no-code flows that qualify, route and respond to customers automatically.
AI agents
Let AI agents help answer common questions and assist your team.
Team assignment
Assign chats to teammates so ownership of every conversation stays clear.
Webhooks and integrations
Connect WhatsApp events and CRM data to the tools your team already uses.
Data export
Export your CRM data whenever you need it for reporting or backup.
Powerful WhatsApp CRM.Zero software bill.
Use every CRM feature and send messages without paying a platform subscription or additional Meta messaging charges.
Interscale WhatsApp CRM
Free when you take marketing services from Interscale Marketing. Messaging is free too—we cover the Meta charges.
- ₹0 platform fee — no monthly subscription, ever
- Free messaging — we absorb Meta's per-message charges
- Every CRM feature, including webhooks, is included
- Unlimited contacts, conversations & team members
Compare the real cost
What others charge monthly
Meta message fees charged
Webhooks not included on lower plans
Per-message fees charged
Meta message fees charged separately
Meta message fees charged
Advanced features depend on plan
With Interscale, your CRM cost stays at ₹0.
No platform fee and no additional Meta messaging charge.
Google Sheets Integration
Sync collected responses to Google Sheets
Authorised users can connect their Google account, select or create a Google Spreadsheet, and automatically append responses collected through CRM automation flows as new rows.
The integration is optional and fully under your control. With it, you can:
- Connect a Google account
- See which Google account is connected
- Select an existing spreadsheet
- Create a new spreadsheet
- Append collected flow responses as new rows
- Import previously completed responses when requested
- Disconnect the integration at any time
Interscale WhatsApp CRM does not access Gmail, Google Calendar, Google Contacts or other unrelated Google services. See our Privacy Policy for full details on how Google data is used.
Sample data shown for illustration only.
How it works
From first message to synced record
A simple flow connects your WhatsApp conversations to your CRM and, optionally, to Google Sheets.
- 1
Connect WhatsApp
Link your WhatsApp Business number to start receiving and sending messages.
- 2
Build an automation flow
Design a no-code flow that greets, qualifies and responds to customers.
- 3
Collect customer responses
Capture the answers and details customers share as they move through the flow.
- 4
Sync selected responses to Google Sheets
Append the responses you choose as new rows in a linked Google Spreadsheet.
- 5
Manage follow-up and sales activity
Track deals, assign chats and follow up with everything in one CRM workspace.
Security and control
You stay in control of your data
Practical safeguards and clear controls over how your workspace and Google data are used.
Controlled user access
Workspace members sign in to their own accounts, and chats can be assigned to specific teammates.
Secure account authentication
Access to the CRM is protected by authenticated sign-in for every user.
You choose the spreadsheet
Authorised users decide exactly which Google Spreadsheet the integration connects to.
Disconnect at any time
You can disconnect Google Sheets whenever you like, which removes the stored access.
Data is handled according to our Privacy Policy.
Get started with Interscale WhatsApp CRM
Bring your WhatsApp conversations, contacts and automation into one workspace.